Dine-In Restaurant Excellence

TillTech's table management system features an interactive digital floor plan that mirrors your restaurant's layout. Each table displays real-time status indicators (available, occupied, reserved, needs cleaning), server assignments, and current check information. Managers can easily drag and drop to modify layouts for large parties or special events. The system tracks table turn times, helping optimize seating during peak hours. Servers can quickly identify their sections, view table status, and receive notifications when tables are ready or orders are complete. The floor plan integrates directly with your reservation system to automatically update table availability.

Yes, TillTech excels at handling the complex payment scenarios common in dine-in restaurants. The system allows servers to split checks by seat position, specific items, custom amounts, or percentages. Checks can be combined or separated at any point during service. For large parties, the system can automatically apply gratuity based on your policies. Tableside payment options include integrated card processing and the ability for customers to pay via QR code on their receipt. The system also supports bar tabs, room charges for hotels, and house accounts for regular customers.

TillTech's kitchen display system (KDS) creates a seamless connection between front and back of house. Orders are instantly transmitted to the kitchen with color-coded highlighting for modifications and allergies. The system supports course firing, allowing servers to send orders for multiple courses but control when each is prepared. Chefs can update order status (received, preparing, ready), which appears on server tablets for perfect timing of food delivery. The KDS also provides kitchen metrics like preparation times and helps balance workload across different stations. This improved coordination reduces errors, minimizes food waste, and ensures dishes arrive at the optimal temperature and timing.

TillTech provides robust tableside ordering through our dedicated server tablets or mobile POS solutions. Servers can move freely throughout the restaurant while maintaining access to the full menu system, including modifiers, specials, and inventory availability. Orders are sent directly to the kitchen without servers needing to return to a fixed terminal. The tableside system also allows servers to process payments, split checks, and collect signatures directly at the table. For restaurants wanting to reduce server touches, we also offer QR-based ordering that allows guests to view menus, place orders, and pay directly from their own smartphones while still being managed by your staff.

TillTech's integrated reservation system is designed to manage the complexities of dine-in bookings. For special requests, the system includes customizable fields for occasion type, seating preferences, accessibility needs, and free-form notes. These details are prominently displayed during check-in and on server screens. For large parties, the system can automatically assign appropriate table combinations, apply your large party policies regarding deposits or gratuities, and manage staggered seating times if needed. The reservation system also tracks guest history, allowing you to provide personalized service for returning customers. Automated communication tools send confirmation emails and SMS reminders, significantly reducing no-shows.