Coffee Shop Excellence

TillTech's café system features a specialized modifier engine designed specifically for the complexity of coffee orders. Staff can easily add options for milk types (dairy, oat, almond, etc.), shot additions, flavor syrups, temperature specifications, and strength preferences through an intuitive interface. The system allows for multi-level modifiers (e.g., 'extra hot oat milk latte with an extra shot and half pump of caramel') with minimal screen taps. Each modifier can be priced individually or bundled, and commonly ordered combinations can be saved as custom buttons. The system also provides clear visual preparation guides for baristas to ensure consistency regardless of who makes the drink. All modifier data is tracked for inventory purposes, so you'll know exactly how much of each milk type or syrup you're using.

Yes, TillTech offers integration capabilities with various café equipment. We can connect with Bluetooth-enabled scales to ensure precise measurements for pour-over or French press brewing methods, automatically logging weights for quality control. For advanced espresso setups, we integrate with select espresso machines to monitor shot times, extraction parameters, and even maintenance needs. The system can track when portafilter baskets need cleaning or when machines require servicing based on shot counts. For full café automation, our system can also trigger bean grinders to adjust grind settings based on the selected coffee or brewing method. These integrations help maintain consistency, improve quality control, and provide data for analyzing and optimizing your coffee program.

TillTech's mobile ordering solution for cafés is comprehensive and flexible. Customers can download your branded café app or order through a mobile-optimized web page. The interface mirrors your in-store menu with all the same customization options, ensuring a consistent experience. Customers can select their pickup time (immediate or scheduled for later), pay in advance, and receive real-time status updates. For café staff, incoming mobile orders appear on a dedicated screen or can be routed directly to specific preparation stations. The system intelligently staggers preparation times based on order complexity and current café capacity. Advanced features include favorite order saving, subscription management for regular customers, and integration with your loyalty program. Mobile ordering data is also incorporated into your analytics, helping you understand ordering patterns and optimize staffing during peak periods.

TillTech's café solution is designed to manage the unique hybrid nature of café inventory. For made-to-order beverages, the system tracks component ingredients (beans, milk, syrups) and automatically depletes them based on usage. For bakery items, you can track both whole items and ingredient-level stock. The bakery management module includes production scheduling tools that recommend daily production quantities based on historical sales data, day of week, weather, and upcoming events. For day-old bakery items, the system can automatically apply discounts based on time of day or suggest bundling strategies to minimize waste. You can also set up freshness timing alerts to notify staff when items should be removed from display. The system provides wastage reports that help identify optimization opportunities across both your beverage and bakery operations.

TillTech provides multiple loyalty program options tailored to café operations. The digital punch card system allows you to reward customers after a specific number of purchases (either general visits or product-specific, like 'buy 9 coffees, get the 10th free'). The points-based system assigns values to different purchases and lets customers redeem accumulated points for rewards of their choice. For subscription models, we support recurring billing for coffee clubs, bean delivery, or unlimited coffee memberships. All loyalty options work seamlessly across in-store and mobile ordering channels. The system includes customer relationship tools for sending personalized offers based on purchase history, birthday rewards, and win-back campaigns for lapsed customers. Detailed analytics help you measure program effectiveness, customer lifetime value, and redemption patterns to continuously optimize your loyalty strategy.