How to set up your first product

Overview

How to set up your first product is a common workflow in TillTech. This guide covers the recommended setup path and the checks that help you avoid mistakes.

Before You Start

• An active TillTech account
• Access to an admin role
• A stable internet connection

Recommended Steps

1. Open your TillTech dashboard and confirm you’re in the correct workspace.
2. Review your business settings (name, address, VAT/tax settings) for accuracy.
3. Configure the minimum required items for daily operation (products, users, payments).
4. Test a full workflow end-to-end (sale → receipt → report).
5. Document your go-live settings so you can repeat them across locations.

Best Practices

• Make one small change at a time and validate the result.
• Test the full flow end-to-end before rolling out to staff.
• Keep permissions tight: give access only to people who need it.
• Use consistent naming for products, categories, and locations.

Troubleshooting

• If a setting appears not to apply, confirm you are editing the correct location/workspace.
• If reports don’t match expectations, verify time zone and tax settings first.
• If devices aren’t syncing, check network connectivity and re-authenticate where applicable.