More Than an App: A New Era of Personalised Customer Experience Is Incoming
New TillTech Apps
15 June

More Than an App: A New Era of Personalised Customer Experience Is Incoming


In the modern digital world, customers expect experiences that are seamless, intuitive, and tailored just for them. They get it from global giants, and now, they’re going to get it from you. We are about to launch a monumental update to the entire Food App, packed with powerful features designed to create a richer, more engaging, and deeply personal customer journey from the moment they open it.

This is about moving far beyond a simple digital menu. The introduction of dynamic homepages and customised views puts you in the director's chair, allowing you to curate a unique experience for every user, every single time. Imagine the commercial advantage: on a hot summer's day, you can automatically feature refreshing drinks and salad bowls at the top of the app. During a quiet Tuesday evening, a "Midweek Madness" deal can be the first thing customers see. This allows you to turn your app into a responsive, intelligent sales tool that aligns perfectly with your real-time business goals and makes your brand feel more alive and relevant than ever.

At the heart of this revolution is our "Safe AI," an intelligent engine that acts as the perfect digital maître d'. Its purpose is to help customers discover things they’ll love, making their ordering experience faster, more enjoyable, and more valuable for you. The AI learns from past orders to make genuinely helpful recommendations, such as suggesting a popular side dish that pairs perfectly with the main course a customer has just selected. This benefit is twofold: it solves the "what should I get?" dilemma for the customer, and it naturally increases your Average Order Value by encouraging organic add-ons.

Ultimately, these enhancements work together to build profound customer loyalty. An app that remembers a customer's favourite orders, highlights new items based on their preferences, and presents relevant offers makes them feel seen and valued. This is how you convert a one-time user into a long-term, high-value regular. This isn’t just an update; it’s a re-imagining of how you connect with your customers in the digital space, empowering you to build relationships that last.


With TillTech all of the above and more is yours out of the box in one easy to use yet extremely powerful platform.

Come and have a chat if you want to get into more detail, we love talking about this stuff! Click here to start the conversation